Recently, the satisfaction survey of China's commercial vehicle brand users in 2011 has come to an end. Volvo Trucks, the world's leading supplier of comprehensive logistics solutions, has won the highest level of customer satisfaction with commercial vehicle brands with outstanding performance. The core values ​​of Volvo's quality, safety and environmental protection have once again received deep recognition from users.
This award is yet another honor for Volvo Trucks in 2011 following the year's most satisfied car models and the best brands for logistics vehicles. It has proved the extraordinary influence and reputation of Volvo Trucks since it entered the Chinese market in 1992.
The survey on user satisfaction sent a total of 1 million questionnaires. The number of interviewed users exceeded 110,000 and covered 31 provinces, municipalities, and autonomous regions across the country. It took more than 6 months. Teachers and students from more than 20 colleges and universities participated in the survey. The company has 45 truck brands and is the largest scientific survey of customer satisfaction in commercial vehicles in China.
Volvo brand, from the inheritance and infiltration of Swedish culture, has always attached great importance to the balance between man and nature. The birth of each product embodies the essence of people-oriented. While ensuring quality and safety, it strives to promote the sustainable development of human society with low-carbon and environmentally friendly technologies. Volvo Trucks offers not only the product itself, but also the proposal of a comprehensive logistics solution is to establish a benchmark for promoting the development of the logistics industry, and to meet different needs with a one-stop service system, thereby providing users with more room for development.
For Volvo Trucks, once again winning the user's favor and recognition is a great honor. At the same time, this also puts higher demands on Volvo trucks. We must pay more to reward users. Lu Botian, president of Volvo Truck Greater China, said: In the future, Volvo Trucks will further increase its investment in the Chinese market. Look forward to growing together with every user.
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